Apple Retail Bays

Overview

We created simple, interactive experiences that allowed customers to quickly learn about new products and services at retail stores across the world.

Each experience used a consistent design system — including interactive animations, grid layout, touchpoint locations, etc. — that is flexible enough to make each bay feel unique while maintaining aesthetic integrity. Some bay tablets offer the ability to demo products in engaging ways and others streamlined the “handoff” opportunity to subscribe or purchase using QR code technology.

Year: 2021

Role

ART DIRECTION

INTERACTIVE DESIGN

UI DESIGN

DESIGN SYSTEMS

ANIMATION

RETAIL DESIGN

Team

CREATIVE DIRECTOR

JEFF WHITNEY

SENIOR ART DIRECTORS

SEBASTIAN BETTENCOURT

AMARIDES MONTGOMERY

DESIGNERS

GRAYSON BROWN

KRIS GROSS

DEVELOPMENT

BIG DROP INC.

COPYWRITER

GARY BAKER

Overview

We created simple, interactive experiences that allowed customers to quickly learn about new products and services at retail stores across the world.

Each experience used a consistent design system — including interactive animations, grid layout, touchpoint locations, etc. — that is flexible enough to make each bay feel unique while maintaining aesthetic integrity. Some bay tablets offer the ability to demo products in engaging ways and others streamlined the “handoff” opportunity to subscribe or purchase using QR code technology.

Year: 2020 - 2021

Role
Team

ART DIRECTION

INTERACTIVE DESIGN

UI DESIGN

DESIGN SYSTEMS

ANIMATION

CREATIVE DIRECTOR

JEFF WHITNEY

SENIOR ART DIRECTORS

SEBASTIAN BETTENCOURT

AMARIDES MONTGOMERY

DESIGNERS

GRAYSON BROWN

KRIS GROSS

COPYWRITER

GARY BAKER

Objective

Create a simple, interactive experience that allows customers to learn about Apple TV+, Apple TV app, and Apple TV 4K. The experience will offer a “handoff” opportunity to subscribe or purchase.

Interactive Experience

AirPods Retail Bay

Screensaver Video

International Experiences

Metrics

18.3K

number of sessions

The amount of entries from the screensaver moment by tapping on the screen to begin the experience.

52K

number of interactions

The total of all interactions on the iPad except when a user doesn’t engage with the experience for over 3 minutes.

2.8

events per session

Each user had an average of 2.8 tap/scroll interactions per session including starting the experience and entering a featured story.

24.3K

entries into stories

The total number of users who entered the experience and interacted with at least 1.3 features per session.

18.3K

number
of sessions

The amount of entries from the screensaver moment by tapping on the screen to begin the experience.

52K

number of
interactions

The total of all interactions on the iPad except when a user doesn’t engage with the experience for over 3 minutes.

2.8

events
per session

Each user had an average of 2.8 tap/scroll interactions per session including starting the experience and entering a featured story.

24.3K

entries
into stories

The total number of users who entered the experience and interacted with at least 1.3 features per session.

Apple iPhone Bay

Apple iPhone Bay

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COPYRIGHT 2026 © THE CREATIVEBONE | ALL RIGHTS RESERVED

COPYRIGHT 2026 © THE CREATIVEBONE | ALL RIGHTS RESERVED

COPYRIGHT 2026 © THE CREATIVEBONE
ALL RIGHTS RESERVED

COPYRIGHT 2026 
© THE CREATIVEBONE
ALL RIGHTS RESERVED