Apple Retail Bays

Overview

We created simple, interactive experiences that allowed customers to quickly learn about new products and services at retail stores across the world.

Each experience used a consistent design system — including interactive animations, grid layout, touchpoint locations, etc. — that is flexible enough to make each bay feel unique while maintaining aesthetic integrity. Some bay tablets offer the ability to demo products in engaging ways and others streamlined the “handoff” opportunity to subscribe or purchase using QR code technology.

Year: 2022

Role

ART DIRECTION

INTERACTIVE DESIGN

UI DESIGN

DESIGN SYSTEMS

ANIMATION

RETAIL DESIGN

Team

CREATIVE DIRECTOR

JEFF WHITNEY

SENIOR ART DIRECTORS

SEBASTIAN BETTENCOURT

AMARIDES MONTGOMERY

DESIGNERS

GRAYSON BROWN

KRIS GROSS

COPYWRITER

GARY BAKER

Overview

We created simple, interactive experiences that allowed customers to quickly learn about new products and services at retail stores across the world.

Each experience used a consistent design system — including interactive animations, grid layout, touchpoint locations, etc. — that is flexible enough to make each bay feel unique while maintaining aesthetic integrity. Some bay tablets offer the ability to demo products in engaging ways and others streamlined the “handoff” opportunity to subscribe or purchase using QR code technology.

Year: 2020 - 2021

Role
Team

ART DIRECTION

INTERACTIVE DESIGN

UI DESIGN

DESIGN SYSTEMS

ANIMATION

CREATIVE DIRECTOR

JEFF WHITNEY

SENIOR ART DIRECTORS

SEBASTIAN BETTENCOURT

AMARIDES MONTGOMERY

DESIGNERS

GRAYSON BROWN

KRIS GROSS

COPYWRITER

GARY BAKER

Objective

Create a self-guided AirPods in-ear family experience to compare the three products and highlight the individual benefits.

Interactive Experience

Homepod mini Retail Bay

Screensaver Video

International Experiences

Metrics

34K

number of sessions

The amount of entries from the screensaver moment by tapping on the screen to begin the experience.

138K

number of interactions

The total of all interactions on the iPad except when a user doesn’t engage with the experience for over 3 minutes.

4.1

events per session

Each user had an average of 4.2 tap/scroll interactions per session including starting the experience and entering a featured story.

79K

entries
into stories

The total number of users who entered the experience and interacted with an average of 2.4 features per session.

34K

number
of sessions

The amount of entries from the screensaver moment by tapping on the screen to begin the experience.

138K

number of interactions

The total of all interactions on the iPad except when a user doesn’t engage with the experience for over 3 minutes.

4.1

events
per session

Each user had an average of 4.2 tap/scroll interactions per session including starting the experience and entering a featured story.

79K

entries
into stories

The total number of users who entered the experience and interacted with an average of 2.4 features per session.

Apple iPhone Bay

Apple iPhone Bay

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COPYRIGHT 2026 © THE CREATIVEBONE | ALL RIGHTS RESERVED

COPYRIGHT 2026 © THE CREATIVEBONE | ALL RIGHTS RESERVED

COPYRIGHT 2026 © THE CREATIVEBONE
ALL RIGHTS RESERVED

COPYRIGHT 2026
© THE CREATIVEBONE
ALL RIGHTS RESERVED